CABIN GROOMER at Precision Air Services

Precision Air Services Plc is a fast growing private Tanzanian airline which operates in Partnership with Kenya Airways, with its strategies to expand wings beyond East Africa and Africa.

In order to keep our services at a higher level and meet our customers’ maximum satisfaction, we wish to invite applications from suitably qualified candidates to fill in this challenging position.

POSITION:                CABIN GROOMER

REPORTS TO:           RAMP COORDINATOR

DUTY STATION:       DAR ES SALAAM

Role Purpose Statement: ‐ Ensuring highest levels of cleanliness, safety, online performance while upholding customer satisfaction hence repeat business and continued profitability

Key Accountabilities/Responsibilities

·  To clean interior/exterior of aircraft in compliance with airline standards and customer expectations

·         To dress aircraft interior in compliance with airline standards and customer expectations

·   To replenish required cabin amenities in compliance with airline standards and customer expectations

·         Retrieve amenities to facilitate recycling and cost reduction

·         To ensure a safe & secure working environment in compliance with relevant
legislative/industry requirements

·         Intensive cleaning of the entire cabin according to the company standard operating procedures

·      Replenishing all the aircraft lavatories with aircraft amenities and filling all the soap dispersers with liquid soap

·         Loading of in flight materials i.e. blankets headsets, in flight journals for passenger comfort.

·         Clearing of the foreign objects in case one comes across any

·         Ensuring any security issues and items and returning all the forgotten passenger items found on board to the company security agents

·         Ensuring all the aircraft have required emergency equipment checklist

·    Safety ensuring all the technical defects encouraged during the time of duty are reported to the engines

·         Any other duties as may be assigned by your supervisor

Minimum Qualifications:

·         Advance/Ordinary level of secondary education (C Plain).

·         3 months experience

·         Communication and interpersonal skills

Competencies

·         Team player

·         Result oriented

·         Physically fit.

·         Pleasant and presentable

·         Able to work under pressure.

·         Self-Motivated

·         Service focused

·         High level of integrity

Remuneration and Benefits

An attractive remuneration package will be offered to the successful candidate.

Closing Date:

Not later than 30^th November 2012

Mode of Application:

If you feel you meet the above requirements please send your application and CV to the

address below. Only short‐listed applicants will be contacted.

Human Resources and Administration Manager

Precision Air Services Plc

Mail Box 70770

Dar es Salaam

Tanzania

E‐mail:pwrecruit@precisionairtz.com

CUSTOMER SERVICE AGENT at Precision Air Services Plc.

Precision Air Services Plc is a fast growing private Tanzanian airline which operates in Partnership with Kenya Airways, with its strategies to expand wings beyond East Africa and Africa.

In order to keep our services at a higher level and meet our customers’ maximum satisfaction, we wish to invite applications from suitably qualified candidates to fill in this challenging position.

POSITION:              CUSTOMER SERVICE AGENT

REPORTS TO:          STATION MANAGER

DUTY STATION:      KILIMANJARO/ARUSHA

Role Purpose Statement: ‐ To ensure efficient and effective customer focused check in and boarding in compliance with SLA’s and customer expectations.

Key Accountabilities/Responsibilities

·         To ensure efficient & effective transit of passengers in compliance with carriers policies/procedures and customer expectations

• To ensure efficient & effective passenger service in compliance with carriers policies/procedures and customer airlines approved SLA.
• To ensure compliance with safety & security standards in our operations to comply with relevant statutory and industry requirements.
• To protect and enhance revenue collection to meet Company and Customer airlines targets.
• To effectively communicate relevant aspects of service delivery internally and externally to meet customer expectations.
• Ensure and maintain a healthy, safe and secure working environment in compliance with company procedures, regulatory authorities and requirements of customer airlines.

·         Any other duties as may be assigned by your supervisor

Minimum Qualifications:

·         college Graduate

·         Relevant lATA/ UFTAA qualifications or equivalent

·         Certification in relevant computer applications

·         Experience in delivering service in demanding consumer environment

·         Fluency in appropriate foreign languages an added advantage

·         3 years Experience in airline industry.

Competencies

·         High integrity and communication skills.

·         Able to work under pressure.

·         Proactive/results orientated

·         Team player

·         Decisive and result oriented

·         Customer focused

·         Pleasant & presentable.

Remuneration and Benefits

An attractive remuneration package will be offered to the successful candidate.

Closing Date:

Not later than 30^th November 2012

Mode of Application:

If you feel you meet the above requirements please send your application and CV to the

address below. Only short‐listed applicants will be contacted.

Human Resources and Administration Manager

Precision Air Services Plc

Mail Box 70770

Dar es Salaam

Tanzania

E‐mail:pwrecruit@precisionairtz.com

CUSTOMER SERVICE OFFICER at Precision Air Services PLC.

Precision Air Services Plc is a fast growing private Tanzanian airline which operates in Partnership with Kenya Airways, with its strategies to expand wings beyond East Africa and Africa.

In order to keep our services at a higher level and meet our customers’ maximum satisfaction, we wish to invite applications from suitably qualified candidates to fill in this challenging position.

POSITION:              CUSTOMER SERVICE OFFICER

REPORTS TO:          STATION MANAGER

DUTY STATION:      DAR ES SALAAM

Role Purpose Statement: ‐ To provide a safe, secure, efficient and customer focused passenger services in compliance with regulatory requirements, Company’s policies and Customer airlines procedures.

Key Accountabilities/Responsibilities

·         Supervise and ensure efficient and effective check in and boarding of passengers in compliance with carriers policy/ procedures and customer expectations

·         Supervise baggage handling and prepare weekly baggage handling report. Liaise with the GHA to ensure lost baggage is communicated, traced, and delivered to affected passenger

·         To ensure conformity with all regulatory requirements, organization standards and local procedures as well as requirements of customer airlines

·         Effective deployment of resources to ensure efficient & effective service delivery.

·         Effective communication internally and externally to enable effective planning control and reporting.

·         To ensure a safe & secure working environment in compliance with relevant legislative/industry requirements.

·         Audit, review and report on service delivery to monitor compliance SLAS’s.

·         Administrative processes to ensure integrity and accuracy manual and computerized data processing

·         Strict control of excess baggage collection and remittance

·         Record all flight movements as per company requirement

·     Any other duties as may be assigned by your supervisor

Minimum Qualifications:

·         College Graduate

·         Relevant lATA/ UFTAA qualifications or equivalent

·         Experience in delivering service in demanding consumer environment

·         Fluency in appropriate foreign languages an added advantage

·         Communication/interpersonal skills.

·         Relevant airline certification.

·         Supervisory/management skills.

·         Computer literate.

·         3 years Experience in airline industry.

Competencies

·         High levels of  integrity and communication skills.

·         Able to work under pressure.

·         Proactive and innovative.

·         Team player

·         Decisive and result oriented

·         Customer focused

Remuneration and Benefits

An attractive remuneration package will be offered to the successful candidate.

Closing Date:

Not later than 30^th November 2012

Mode of Application:

If you feel you meet the above requirements please send your application and CV to the

address below. Only short‐listed applicants will be contacted.

Human Resources and Administration Manager

Precision Air Services Plc

Mail Box 70770

Dar es Salaam

Tanzania

E‐mail:pwrecruit@precisionairtz.com

SYSTEM ADMINISTRATOR at Precision Air Services Plc.

Precision Air Services Plc is a fast growing private Tanzanian airline which operates in Partnership with Kenya Airways, with its strategies to expand wings beyond East Africa and Africa.

In order to keep our services at a higher level and meet our customers’ maximum satisfaction, we wish to invite applications from suitably qualified candidates to fill in this challenging position.

POSITION:               SYSTEM ADMINISTRATOR

REPORTS TO:          INFORMATION SYSTEMS OPERATION MANAGER

DUTY STATION:      DAR ES SALAAM

Role Purpose Statement: ‐ To configure support, monitor and manage Precision Air’s Information Systems ensuring that the systems are available and optimized at all times

Key Accountabilities/Responsibilities

·         Ensure that systems under your responsibility are available 99.9% of the time by designing and implementing applicable availability strategies.

·         Maintain the technical documentation, software and licenses in the library.

·         Ensure data backup's media are loaded and retrieved from application servers.

·         Capacity planning for systems under the administrator’s responsibility.

·         Monitor and file backup/restore logs and take necessary remedial action to ensure integrity.

·         Maintain Data centre environmental conditions as per defined standards and take corrective action.

·         Secure (seal) backups tapes and ensure they are transported safely to and from offsite storage.

·         Carry on second level security administration for both Software and IT-Related hardware in the company.

·         Carry out second level IS support and administrative tasks as necessary to enable the IS Operations users carry out their duties effectively.

·         Perform day-to-day maintenance and support of business applications systems and networks at all levels as may become necessary

·         Provide technical assistance, support and advice to users.

·         Provide second level Support of organization's LAN and VPN, Internet and Intranet systems.

·         Maintain network hardware and software, analyze problems and monitor network performance.

·         Any other duties as may be assigned by the Supervisor

Minimum Qualifications:

·          At least Bachelors’ Degree/Advanced Diploma in Information Technology.

·          Microsoft Certified Professional is desirable.

·         Good knowledge of airline communications technology, IATA system processes and standards will be an advantage.

·         Good experience in supporting oracle databases

·         At least 2 years working experience in ICT Support.

Competencies

·         Team work.

·         Excellent written and verbal communication skills.

·         Attention to details, Critical Thinking and Flexibility.

·         Able to work under stress

·         Translate technical language to lay audiences.

·         Link and apply complex technologies to business strategies.

Remuneration and Benefits

An attractive remuneration package will be offered to the successful candidate.

Closing Date:

Not later than 30^th November 2012

Mode of Application:

If you feel you meet the above requirements please send your application and CV to the

address below. Only short‐listed applicants will be contacted.

Human Resources and Administration Manager

Precision Air Services Plc

Mail Box 70770

Dar es Salaam

Tanzania

E‐mail:pwrecruit@precisionairtz.com

SENIOR CABIN CREW at PRECISION AIR

Precision Air Services plc is a fast growing private Tanzanian airline which operates in partnership with Kenya Airways, with its strategies to expand wings beyond East Africa and Africa.

In order to keep our services at a higher level and meet our customers’ maximum satisfaction we wish to invite applications from suitably qualified candidates to fill in this challenging position.

POSITION:               SENIOR CABIN CREW

REPORTS To:          CHIEF CABIN CREW

DUTY STATION:    DAR ES SALAAM

Role Purpose Statement: -

 Ensure that a consistent quality customer service is given to the PAX in a safe environment for their comfort and satisfaction while providing assistance to the purser on board and leadership in economy class.

Key Accountabilities/Responsibilities

·         Deliver and ensure in-flight customer service is carried to agreed company standards to exceed customer expectation

·         Ensure proper utilization of company property to guide against wastage, misuse and damage while ensuring that all documentation as regards to bar is handled correctly

·         Ensure implementation of safety and emergency standards at all times and ensuring that all mandatory checks in regards to safety is given to the purser on time

·         Lead and motivate the cabin crew teams for maximum productivity

·         Evaluate service procedures and recommend changes where necessary for efficiency and customer satisfaction

·         Safeguard aircraft and customer documents to minimize legal exposure

·         Ensure duty free sales are carried out to maximize profits

·         Check that crew appearance standards comply with company standards

·         Ensure compliance to standard operating procedures with reference to the company Operations Manual

·         Check and ensure cabin appearance standards comply with Company standards

·         Ensure any lawful instruction by PIC is adhered during the flight.

·         Perform any other duties that may be assigned by supervisor

Knowledge, Skills and Experience

·         Computer proficiency

·         At least three years experience as a Cabin Crew

·         Competence on technical aircraft type specific & emergency procedures

·         Leadership and communication skill

·         IFE and Aircraft systems proficiency

·         Dangerous goods

·         CRM & Survival training

·         Modern Basic Life Support training relevant to in flight cases

·         Knowledge of TCARS, IOSA & ICAO regulations with emphasis on personnel licensing and operations of aircraft.

Competencies

·         Organizational, planning & analytical skills

·         Team player

·         Confident and decisive

·         Excellent communication skills

·         Able to work towards achieving targets without supervision

·         Cost conscious

·         Result oriented

·         Proactive and dynamic

·         Attention to detail

Remuneration and Benefits

An attractive remuneration package will be offered to the successful candidate.

Closing Date:

Not later than 18^th May 2012

Mode of Application:

If you feel you meet the above requirements please send your application and CV to the address below. Only short-listed applicants will be contacted.

The Director of Human Resources and Administration

Precision Air Services Limited

Mail Box 70770

Dar es Salaam

Tanzania

E-mail:pwrecruit@precisionairtz.com